General terms and conditions of sale

Article 1 – Contract: This seasonal rental contract is reserved for the exclusive use of rental and accommodation in the Morvan Lodges located at La coperie Bas n°2-4 (Brazey en Morvan 21430). Under no circumstances will we be held liable in the event of the use of these contracts by third parties or for purposes other than tourism.

Article 2 – Duration of stay: The tenant who has signed this contract for a fixed period may not under any circumstances claim any right to remain in the premises at the end of the stay.

Article 3 – Conclusion of the contract: The reservation becomes effective as soon as the tenant has sent the owner a deposit of 50% of the total amount of the rental (in the case of a standard reservation), 100% in the case of an early reservation or not (benefiting from a reduced preferential rate, non-cancellable, non-refundable) and a copy of the rental contract validated at the time of booking on the site. The rental concluded between the parties to this deed may not under any circumstances benefit even partially third parties, natural or legal persons, unless the owner agrees in writing. Any infringement of this last paragraph would be likely to lead to the immediate termination of the tenancy at the fault of the tenant, the proceeds of the tenancy remaining definitively acquired by the landlord.

Article 4 – Completion of the file: The surname, first name and age of each tenant will be requested beforehand when compiling their file at the time of booking by our services, including those of your children. The age of the children is calculated in relation to their birthday to the start date of the stay. An official document justifying the age of the children may be requested at the beginning of the stay. Minors who are not accompanied by their parents or an adult legal guardian may not be admitted for obvious safety reasons (weather alert, hospitalization, severe weather, illness, etc.).

Article 5 – Rates: The rates appearing on our lodge presentation sheets are inclusive of all taxes, excluding tourist taxes (and except for excessive consumption of energy, water, etc.). Our prices are calculated on the basis of the VAT rates in force and are therefore subject to change in the event of changes in these rates. In the event of refusal of the payment of the balance on the day of arrival, the Management reserves the right to cancel your stay. A collection fee of €40 will be charged.

Article 6 – Taxes and contributions: You will find the amount of the tourist tax and any other taxes relating to your accommodation in the reservations section (otherwise ask the Management).

Article 7 – Capacity: The number of people indicated per accommodation in our rates and brochures corresponds to the maximum occupancy allowed given the equipment available. It cannot be exceeded for safety and insurance reasons. The management reserves the right to refuse you access to the accommodation if the number of people exceeds the maximum allowed occupancy.

Article 8 – Declaration of any event (birthday or other private events) It is imperative to declare any event (birthdays or other) to us before your arrival, indicating the number of people present and to respect the safety and tranquility instructions of the place (lowering the volume of the music from midnight) and to declare this event to your own insurance company. This request may be refused without having to give reasons.

Article 9 – Modification of stay: Any modification of the stay requested in terms of dates, place, duration, number of people or family composition must be validated by our services. It may, if necessary, be subject to additional invoicing. In the event of external events beyond our control, we may have to modify or cancel your stay. We will then offer you and according to our availability, an equivalent stay with different dates or accommodation. If you are not satisfied with this offer, you will be reimbursed the full amount paid. No other compensation can be claimed.

Article 10 – No withdrawal: For bookings made by post, telephone or internet, the tenant does not benefit from the withdrawal period, in accordance with Article L221-28 of the Consumer Code relating in particular to the provision of accommodation services provided on a specific date or at a specific frequency.

Article 11 – Cancellation by the tenant: Any cancellation must be notified by registered letter to the owner. Non-cancellable, non-refundable reservations cannot be cancelled or refunded. The rental payment cannot be refunded. Cancellation before arrival at the premises: The deposit and the administrative fees remain with the owner for any stay cancelled more than 30 days before arrival. For any stay cancelled within 30 days prior to the date of arrival, interrupted or not used for any reason whatsoever, the entire amount of the stay booked will be due or will remain the property of the Lodges du Morvan. No refunds are provided in the event of an interruption of stay. In addition, if the stay is shortened, the rental price remains with the owner.

If the tenant does not respond within 24 hours of the arrival date indicated on the contract, this contract becomes null and void and the owner can dispose of his lodge. The deposit also remains with the owner who will ask for payment of the balance of the rental. In the case of a standard reservation and a cancellation for real and serious cause, another date may be proposed by the owner depending on its availability so that the tenant can enjoy the moment of relaxation he was considering.

Article 12– Cancellation by the owner : The owner pays the tenant the full amount of the amounts paid.

Article 13 – Arrival: Your arrival must be between 5 p.m. and 6 p.m. The renter must arrive on the day specified and the time mentioned on this contract. In the event of a late or delayed arrival, the tenant must notify the landlord. If you cannot arrive at this time, we kindly ask you to notify us on 06 66 46 07 54 or by email at contact@leslodgesdumorvan.com and indicate your estimated arrival time. Check that we have received the information. This way, we will be able to provide you with your key in a coded box provided for this purpose. We will then be able to entrust you with this code.

Article 14 – Payment of the balance: The balance of the rental is paid 30 days before the date of arrival by credit card Secure online payment on the website in the event that a standard reservation is made more than 30 days before arrival. For other non-cancellable, non-refundable reservations, the payment is paid in full at the time of booking. Payment of the balance: The balance of the rental is paid one month before the scheduled date of arrival in the premises. It is imperative to mention the reference of your reservation with your payment. You will be asked to provide us with a home insurance certificate with the name and address of the rental before your arrival.

Article 15 – Inventory of fixtures: An inventory of fixtures through a list of all the equipment is made available in each Lodge as well as the state of cleanliness. We ask that you verify the accuracy of the material. If you do not hear back on D+1, by email, SMS or phone, we will consider that your inventory is in accordance with the list. Any shortages or breakages will be charged. The state of cleanliness of the lodge on the arrival of the tenant must be noted in the inventory of fixtures. The cleaning of the premises is the responsibility of the tenant during the rental period. End-of-stay cleaning is included in the cost of the stay.

Article 16 – Security deposit or deposit: Upon the arrival of the tenant, a security deposit of 800€ is requested by the owner for lodges with a certificate of insurance for your rental. In the event that this certificate is not provided, we reserve the right to ask for an additional deposit of 3200€ for lodges of 4 people and 4200€ for the lodge of 6 people. This security deposit must be made by cheque payable to Les Lodges du Morvan. After the establishment of the inventory of fixtures at the end of the tenancy, this deposit is returned within one week, minus the cost of restoring the premises if damage (equipment made available, private SPA, SAUNA, etc.) is noted or missing goods in the event that the accommodation is not returned in a satisfactory suitable condition. In the event of an early departure (prior to the time mentioned on this contract) preventing the establishment of the inventory of fixtures on the same day as the tenant’s departure, the security deposit is returned by the owner within a period not exceeding 15 days. We provide high-quality and expensive equipment, we expect our customers to take care of it.

Article 17 – Use of the premises: The tenant must ensure the peaceful nature of the rental and make use of it in accordance with the purpose of the premises.

Article 18 – Capacity: This contract is drawn up for a maximum capacity indicated on the rental contract. If the number of tenants exceeds the capacity, the landlord can refuse the additional people. Any modification or termination of the contract will be considered at the initiative of the customer.

Article 19 – Reception of animals: This contract specifies that animals are prohibited. At the request of the tenant and in an exceptional context, it may be accepted provided that the rules laid down by the landlord are respected and in return for a daily financial contribution.

Article 20 – Insurance: A certificate of insurance mentioning the contact details of the lodges must be provided to us before your arrival. The tenant is responsible for all damages caused by him. He is required to be insured by a resort-type insurance contract for these various risks.

Article 21 – Valuables: It is recommended not to leave valuables in the accommodations.

Article 22 – Departure: The lodge must be vacated before 10 a.m. unless a late departure has been booked. In this case, the end time is that of late check-out. We ask you to group towels and bathrobe in the bathroom or bathroom. Any linen or furniture that is missing, broken, torn or damaged will be invoiced and paid for. You are asked to leave the place as clean as possible and to return the equipment entrusted to the indicated place. Follow the departure protocol indicated in the welcome booklet.

Article 23 – Payment for activities and other additional services: At the end of the stay, the tenant must pay the owner the charges not included in the price.

Article 24 – “Rental” cleaning: Cleaning fees may be requested in addition despite the fact that they are included in the package if the lodge is returned in a bad condition. The tenant is required to enjoy the rented property with due diligence.

Article 25 – Complaints and disputes: Any complaint relating to the inventory of fixtures and the condition of the description during a rental, must be submitted to the 2 parties by registered mail within 15 days of the stay at the following address: Les Lodges du Morvan 2-4 la Coperie Bas 21430 BRAZEY en Morvan. In the event of a technical problem, on the leisure equipment (sauna, spa, etc.), the Lodges du Morvan will not be held responsible and no refund will be made. In the event of a dispute, only the jurisdiction of the Court of Dijon is recognized.

Article 26 – Image rights: You expressly agree and without compensation that Les Lodges du Morvan (operated by SAS Les Lodges du Morvan) may use for its promotional purposes the photographic media of you and your children that may be taken during your stay.

Article 27 – Surveillance camera: 2 cameras are installed on the site in order to check the possible intrusion of unauthorized persons on the rental premises. Videos are automatically deleted by news every month. They are not there for commercial purposes.

Article 28 – WIFI: It will be free in certain areas of the estate and in the accommodation. For more information, please contact the Directorate

Article 29 – Green space maintenance: Every Wednesday, or once a week, our green space maintenance service provider will come for a weekly mowing. This is so that your environment is as pleasant as possible for you. Thank you for your indulgence if he came to disturb your peace for a short time.

Article 30 – Consumption of alcohol and cigarettes: The consumption of alcohol is prohibited before and during your SPA and SAUNA session. This is only for the purpose of safety for you and those around you. Smoking is strictly forbidden in all rooms of your lodge. Air quality and smell are fundamental elements for our customers. You can smoke outside without disturbing those around you. It is obvious that it would not be tolerated for cigarette butts to end up on the ground. We are counting on your civility and great wisdom to put your cigarette remains in the garbage.

Before your departure: A collection is at your disposal in each lodge, in order to collect your comments and impressions.